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Enterprise commissions, films over five minutes, funeral home partnerships, press — or anything you'd rather ask a person.

FILMS@SAGANOVA.AI  ·  replies within one business day

COMMON QUESTIONS

Are the sample films real families?

No — every sample features a fictional family we generated, so no real family's photographs are ever used for marketing. Your film is made only from your photographs.

Who sees my photographs and my film?

Only our production system and the director who reviews your film. Delivery is a private link; nothing is public unless you share it.

Is this AI?

Yes — the scenes are generated with AI from your photographs, then edited, scored and quality-checked by people. Crafted with AI, directed by people.

What if a scene doesn't look like them?

Every film passes a likeness review before delivery, and your revisions exist exactly for this. If it isn't them, we reshoot the scene.

Can I change the structure of a standard film?

The standard films are standard on purpose — a set recipe is what makes them fast and affordable. If you'd like something different — extra people, another language, a different story shape — that's a custom commission: email us, we'll quote it individually, and it will take longer because real producers get involved. Honestly? We usually recommend the standard film. It's the fastest, most affordable way to make everyone cry.

Can you have it ready for a service this week?

Usually yes — memorial films are prioritized, and 24-hour rush is available at checkout. If the timeline is very tight, email us first and we'll tell you honestly.